Last Updated: 25/08/2025

पर Asadhya Rog Chikitsarth (ARC Homeopathy), we are committed to safeguarding the privacy of our patients and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website and online consultation services.

1. Information We Collect

When you interact with our website or use our services, we may collect the following information:

  • Personal Identification Details – Name, age, gender, date of birth, contact number, email address, residential address.
  • Medical Information – Health history, current symptoms, medical conditions, lifestyle details, and any other information voluntarily shared during consultation.
  • Payment Information – Processed securely through our third-party payment gateway (Razorpay). We do not store card or banking details.
  • Technical Data – IP address, browser type, device information, and website usage statistics (to improve user experience).

2. How We Use Your Information

The information collected is used strictly for service purposes, including:

  • To provide online homeopathic consultations.
  • To maintain accurate patient health records.
  • To create personalized medicine, diet, and lifestyle suggestions.
  • To process payments and send receipts.
  • To communicate updates, follow-ups, or reminders.
  • To improve our website, services, and user experience.

We will never use your personal or medical information for marketing without your explicit consent.

3. Sharing of Information

  • We do not sell, trade, or rent your personal information to any third party.
  • Information may only be shared in the following cases:
    • With our in-house doctors and healthcare team for treatment purposes.
    • With third-party service providers (e.g., Razorpay for payment processing, WhatsApp/email platforms for communication).
    • If required by law or government authorities for compliance.

4. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

  • All communication is encrypted using secure protocols.
  • Payment transactions are processed safely through trusted gateways.
  • Access to medical records is restricted to authorized healthcare professionals only.

However, while we strive to use commercially acceptable means to protect your data, no online platform can guarantee 100% security.

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve functionality and user experience.
  • Store user preferences for future visits.
  • Analyze website traffic and performance.

You may choose to disable cookies in your browser, but some features of the site may not function properly.

6. Patient Consent

By using our website and booking consultation services, you consent to:

  • The collection and use of your personal and health-related information as described in this Privacy Policy.
  • Our communication via email, phone, or WhatsApp regarding your consultations.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (subject to legal/medical record-keeping obligations).
  • Withdraw consent for communication at any time.

To exercise these rights, please contact us at:
📧 [Insert Official Email]

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our services after changes means you accept the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Asadhya Rog Chikitsarth (ARC Homeopathy)
📧 Email: info@archomeopathy.com
📞 Customer Care:073 6693 5823